Ericsson Sourcing Pricebook

Transforming Sourcing users to be the hero of every Negotiation

Hypothesis

We believe that we can reduce manual work and increase saving cost for Strategic Sourcing Manager (Sourcing department) by providing a digital solution that can support to find the best supplier for ericsson, by combining price points, compare suppliers and product alternatives. Building a solution that integrate all different tools they have and optimise work flows based on their needs to show right information in the right time according to the global process will provide them with effiecency gains and support them during their negotations with suppliers.

Challenges

• Too many products
  Different tools to be used to complete the sourcing process with a lot of manual work.


• Price Data Quality
  Tools are not synced as many tools are maintenaned differently, which show a lot of missmatch prices.


• Manual work
  Current tools work as Data hubs instead of supporting the process itself, which lead to a lot of export files and work on them manually

Needs

• Reliable Data
  Consistent data for price, product, vendor and spending.


• Breakdown Product Info
  Consistant attributes to be compatible for comparison and use less tools to enable apple to apple comparisons


• Integrated Systems
  Reduce number of tools and systems to optimise workflows and reduce manual work.

Goals

• Maximise efficiency
  Find the best suppliers for Ericsson, Reduce supplier payment delays, enable users to focus on stratgic tasks than day to day tasks.


• Optimise Negotiations
  Better access to information and to supplier visibility to negotiate effiectively.


• One source of Truth
  Make sure that automation between mast data points are synced.

User Research

• Discovery Reserach
  Qualitative Reserach with users: 1:1 interviews to discover all activities they usually do during their process, what are the pains and gains and how does it look like today according to the Research Questions


• Co-Create workshops
  Frequent workshops with selected group of experts to iterate the challenges, concepts and ways of working to be changed, as this is very technical and focus on sourcing department which require a global adoption


• User Acceptance Testing
  We release every 3 month, where we meet users for short session to verify the business requirement before we release to a bigger group of users.


• UX Metrics
  We Frequently measure UX metrics according to valuable, useful and ways of working. In one of the sessions we discovered that one of the modules can save up to 2,500 hours for our end users.

User Journey

• Mini-User Journey
  As the process is very complicated, we prioritise specific parts of the process we want to optimise and start with, one of these areas are Volume purchase agreement, as an example



• Cross-functional Workshops
  we collebration together to list all the processes and activites linked to along side with the major pains and challenges, to be part of our business requirments and design discovery.

User Interface

We are designed and implmented a lot of modules and screens for the past 1.5 years, here you can find a glimps of them

Login page

Search and Filter

Contractual Prices

Hisotrical Analysis

Apple to Apple comparison view

Gardena Bluetooth App

Bluetooth app allows users to fully control Gardena Bluetooth products, and have an easy and efficient configuration process for gardena bluetooth products.

Hypothesis

We believe that we can offer digital solution that is unique and intuitive user experience in configuring, organizing and usage of our Bluetooth products in a stable and efficient manner.

User Goals

Valuable

• I want to have hassel free installation and getting started to use my product.
• I want to custimize how my product work based on my needs, to spend more free time enjoying my garden.

Usable

• I want to have guidance and support on how to use the product.
• I want to use the app intutively without needing support to conduct my desired tasks.

Desirable

• I want to feel the look and feel of gardena in the digital solution.
• I want to feel emotionally excited when using the application.

Persona

User Values in the Garden

• A place to recharge and to disconnect.
• This is a place, that enables them a close encounter & connection with nature, where they can shelter living things.
• It is a creative space, that they can design in a way that reflects their personality, and that they are proud showing others.
• Rather a meditative space than a space for doing sports.

Demographics

• Equal female/ male split
• 30 – 59 with tendency towards 30 - 44
• Tend to be employed full-time.

Attitudes

• When it comes to gardening, the technology is perceived as an enabler to do something better, faster or smarter.
• As a user, their garden is a creative space, that reflects their personality, they are proud showing.
• Open towards new technology with controlling their products at home via apps or voice.

UX & UI Design

User Research

• Conducted User Research in real context, remotely and survies in different periods during the project. Discovery, Evaluation and validations.
• User Flows mapping for the whole solution, Can't be shared publicly due to confidiencialty. Reach out for more.
• User Research walls and Insights can't be shared as well.

Wireframes and UI Design according to Brand Values

App Store Cover

This application has been released in many different languages and for Andorid and iOS platforms

Easygap Eco-system

Work in Progress - Case Study